Company comes to rescue of local couple whose AC died

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HEWITT, Texas (KWTX) A local company came to the rescue Tuesday after learning that a Hewitt couple was feuding with a retailer over replacement of an air conditioning unit that failed three weeks ago.

(Photo by Rhyan Henson)

A number of residents and businesses offered to help after learning that
Carolyn Vardeman, 77, of Hewitt was struggling to stay cool at home while her ailing husband, Don, who’s also 77, was facing an extended hospital stay as the couple battled with Sears over the air conditioning unit whose warranty they had just renewed.

A crew from Waco’s Lochridge-Priest, Inc., arrived at the Vardeman’s home Tuesday morning and by noon, the couple had a new air conditioner, free of charge.

Lowe's of Waco donated the AC unit.

Lochridge-Priest also plans to install central air and heat in the couple’s more than century-old house.

“The Lord has blessed us overly blessed us,” Carolyn Vardeman said Tuesday.

“It's going to be a brand new house,” she said.

“We're not going to know how to act when we have cool all over.”

The unit, which cooled the ground floor of the house on 1st Street in Hewitt in which the couple has lived for 40 years, stopped working on June 26, a little more than a month after the Vardeman’s had the unit checked and extended the service policy for three years.

Sears delivered a new unit on July 8, but when an independent serviceman arrived to install it on July 12, he discovered the company had dropped off the wrong one.

To complicate things further, Don Vardeman was admitted the same day to Scott & White Hospital in Temple with a hip infection.

Medical staff and a social worker told him he couldn’t return to a home without working air conditioning and he was facing a stay in a short term nursing facility.

Carolyn Vardeman, a retired school teacher says the experience has more than tested her patience.

KWTX called Sears where a manager said it was Vardeman who made the mistake but they would work to get things fixed.