Collapse Of Local Music Company Creates Confusion For Customers
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Collapse Of Local Music Company Creates Confusion For Customers
The collapse of Waco-based Holze Music Co. is creating confusion for customers, particularly those who rented instruments for a school year that is drawing to a close.
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(May 27, 2008)—In the week since Community Bank & Trust foreclosed on Holze Music Company’s flagship store at 1210 Lake Air Dr. in Waco, customers, particularly those who rented instruments for a school year that is drawing to a close, have received confusing and contradictory information about what they need to do.

And it’s not just a problem in Waco.

Holze also has stores in Temple, Killeen, Bryan, Frisco, Lewisville, Plano, Round Rock and Houston.

In a published report Friday, Larry Kelly, an attorney who represents Holze Music, said the chain is out of business and advised customers with band instruments to return to contact the bank.

But in a statement issued in response, Community Bank & Trust attorney Jeffrey Cox said the bank is not in a position “to step in and take control of matters involving Holze Music.”

“While the bank shares the frustration being expressed by many of Holze’s customers,” the statement continued, “it is not able to collect the instruments from those needing to return them.”

Kelly told News Ten Tuesday that customers who want to stop payments to Holze may call their banks or credit card companies to halt transactions, but said they should send notification to the address listed on the contract with the company.

Cox, however, said customers are still subject to the terms of the rental contracts they signed and said they should “be patient as these matters are resolved.”

Holze’s doors have been closed since May 2 when the Texas Comptroller’s Office seized the Waco store over an outstanding $170,000 sales tax liability, which has since been paid.

The chain’s other stores were not directly affected by the seizure, but were forced to close because Holze lost its sales tax certificate.

The problems could affect hundreds if not thousands of band students and dozens of area schools.

Holze was the principal source of rented and rent-to-purchase band instruments in the region and the sole source of sheet music for many area school districts.

Click Here For Holze Web Site

Latest Comments

Posted by: Judy Location: Plano on Mar 1, 2009 at 02:27 AM

When Holze music closed they were withdrawing money from my account to pay for my son’s clarinet. Since then I have had a new card issue and the payments are no longer coming out of my account. I know for a fact the contract is not paid in full and do not want it reported negatively on my credit report. How do I find out who I should pay and what my pay off amount is? Any help would be appreciated.
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Posted by: Army Veteran Location: Hampton Roads Area on Sep 22, 2008 at 07:56 PM

I'm somewhat offended. I've done business with the Killeen store for a good while. Now, we have to do business elsewhere due to the HQ's (Waco) failure to take care of their responsibilities. I believe when they get it together, they're gonna owe all of their once-loyal customers a huge apology, including the military. If they don't reopen, however, then there's going to be an unpleasant mess to the chorus, orchestra, and band programs in CenTex that have been faithful and loyal. If there isn't a plan in place, then I believe one needs to be developed now in order any possible/probable disasters later.
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Posted by: Trumpet renter on May 30, 2008 at 06:01 PM

Just curious what will happen we only have 3 payments left on our horn....HMMM!! to stop payment or not. If I keep making payments will the person that bought the contracts honor my payments to Hoze since closure? If I stop payment will the new contract owner send it to collections. If anyone out there in my shoes knows the answer please submit an answer to this message board.
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