West: Information For Residents, Numbers To Call, Ways To Help


(Restore West ISD Website)


The West City Council has designated a fund coordinated by three Waco-based charitable foundations as the recommended recipient for donations to relief efforts in the aftermath of the deadly April 17 explosion. The West, Texas Disaster Relief Efforts Fund was established by the Cooper, Rapoport and Waco Foundations. Donations may be made in cash, by check or credit card or in publicly traded securities. Checks should be payable to Waco Foundation for the benefit of the West, Texas Disaster Relief Efforts Fund. Contributions may be designated for general assistance, firefighter relief or for victims directly affected by the explosion. Information on how to donate (is available on the Waco Foundation’s website) or call Melissa Miller at (254) 754-3404.



(Texas Governor’s Office)

(U.S. Federal Emergency Management Agency)

(U.S. Small Business Administration)


(Texas Board Of Insurance)

(Texas Department Of Public Safety)

(Texas Fire Marshal’s Office)

(U.S. Bureau Of Alcohol, Tobacco, Firearms And Explosives)

(U.S. Chemical Safety Board)


(Texas Commission On Environmental Quality)

(U.S. Environmental Protection Agency)


Regular updates are posted on the City of West website.

(City Of West Website)

FEMA ASSISTANCE: The federal emergency declaration issued after the explosion was expanded to allow affected individuals and families to apply for assistance grants through the Federal Emergency Management Agency. The expansion of the declaration makes assistance available to help individuals and families pay for temporary housing; medical, dental and funeral expenses; personal property, and transportation.

(Disaster assistance may be available for losses not covered by insurance for residents in West, which is why the Federal Emergency Management Agency urges survivors to call the FEMA Helpline, 1-800-621-3362 or visit the Disaster Recovery Center in West as soon as they receive their insurance settlements. When an applicant receives an insurance settlement letter or insurance denial, a copy must be provided to FEMA in order to continue processing the registration. FEMA cannot duplicate any insurance coverage. But if a resident’s insurance does not cover all disaster related needs, residents still may be eligible for additional assistance.)

(FEMA: Frequently Asked Questions About Disaster Assistance)

(Apply For FEMA Assistance Online)

Residents who suffered losses can apply for assistance online or by calling 1-800-621-3362 or 1-800-462-7585 (TTY). Those who use 711-Relay or Video Relay Services can call 1-800-621-3362.

A Disaster Recovery Center is open from 8 a.m. until 7 p.m. daily beginning on Saturday May 4 at POINTWEST Bank at 201 North Roberts Rd. in West. Specialists from the state, the Federal Emergency Management Agency and the U.S. Small Business Administration will be staff the center to answer residents’ questions and to provide information about the kinds of assistance that are available.

SBA ASSISTANCE: The Small Business Administration has designated funds for low-interest federal loans for residents of McLennan County and neighboring Bell, Bosque, Coryell, Falls, Hill and Limestone Counties affected by the explosion. Disaster loans of as much as $200,000 are available to repair or replace damaged or destroyed real estate and homeowners and renters are eligible for as much as $40,000 to repair or replace personal property. Businesses may borrow as much as $2 million to repair or replace real estate, machinery and equipment, inventory and other assets.

(Loan Application)

(More Information)

(Central Texas Humane Society’s Unclaimed West Pets Facebook Page)

(West: More Headlines And Information)

Caseworkers with the Society of St. Vincent de Paul will meet with families who need extensions on local hotel stays. The American Red Cross will provide security deposits and first month's rent as new residences are found. Caseworkers are available by calling the help hotline at (254) 826-7550 or the Red Cross Heart of Texas at (800) 733-2767.


West Hotline for residents' questions: (254) 826-7550


To purchase a DVD of the memorial service held at the Ferrell Center, copies can be ordered by sending an email to firehero@firehero.org

National Fallen Firefighters Association

(West's Fallen)

(Fallen Firefighters Facebook Page)

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