Position posted by Reynolds and Reynolds . Updated: Aug 4, 2008

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Job Description

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Callbright is one of the premier call management solution providers. Callbright offers a completely web-based call management system to enhance customer relationships, streamline advertising efforts, and improve management and training strategies. We are currently seeking applicants for an exciting Part-time Remote Call Analyst position! As a Call Services Remote Representative, you will be responsible for listening to recorded phone conversations between clients and their customers and evaluate these calls based on pre-set criteria for call handling in order to identify missed sales opportunities. Training: Successful applicants will receive training either at our facilities or over the internet via web classes. Requirements: • Bilingual Applicants are preferred • Ability to work with computers; no specific prior experience is necessary • A dedicated work area at their home with no distractions • Reliable personal computer (minimum specs to be decided) • Broadband internet connection; cable, DSL and T1 connections are preferred • Must live within a 3 hour radius of College Station, Texas. Successful applicants will have good written communication skills. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
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