JPMorgan Chase Bank Warns About Virus Affecting Website Users

By: Megan Fleetwood Email
By: Megan Fleetwood Email

(May 2, 2012)--A blue exclamation point marked the spot for the JPMorgan Chase Bank warning online Wednesday.

"Do not provide personal information if you see a pop-up window after you log on to chase.com,” the warning said, going on to describe a pop-up window asking for a customer’s name, Social Security number, bank card number, pin code and other information.

The bank's corporate office did not return multiple phone calls to News 10, and there was no information readily available online indicating whether any customers have become victims of identity theft, but the site does say that a virus that collects personal information may be linked to the online banking system.

In the question and answer page posted about the virus at chase.com, the bank says the virus is not on its website, but is most likely being passed between people through an infected website or e-mail.

It also warns standard malware programs may not be able to detect this virus.

It says if customers see a pop-up window such as the one it shows, then their computers should be screened for malicious programs immediately.

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