Glitch Results In Eye-Popping Water Bills

GIRARD, Ohio (July 13, 2013)--A spate of five-figure water bills Girard, Ohio, was blamed on new software, but a pastor joked that his church's $93,000 bill was from using too much holy water.

The July bill sent to St. Rose Catholic Church in Girard near Youngstown was one of many erroneous statements sent to water customers.

The Tri-Changes hair salon got a $12,000 bill.

Residents, business owners and clergy descended on the city's water department seeking an explanation after the bills arrived.

Girard public services director Jerry Lambert says the city is replacing manual-read meters with automatic readers.

He said the errors were a result of software problems during the changeover.

Lambert says the statements should be "100 percent correct" by the next billing cycle in September.


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