KWTX - Our Town Waco - Headlines

Local Patients Turn To Online ER Appointment Maker

WACO (October 27, 2012)- Authorities at Providence Healthcare say people wanting to bypass long waits in the emergency room can now use an online tool called ProvidenceER Online.

Patients log onto the website, which also comes in an app, and selects an appointment time.

Then show up at the emergency room just before they are seen.

Officials say the tool is a way to decrease long wait times in the ER.

With the tool, patients can spend more time at home instead of waiting for hours at the hospital.

People suffering from non life-threatening injuries or illnesses can use the tool.

These are people dealing with flu-like symptoms, minor injuries, etc.

Those suffering from heart attack or stroke should instead call 911.

The hospital has had this tool since late spring.

Officials say people are starting to use it more often and more women than men seem to use this method.


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