Central Texas: BBB Sees Rise In Apartment Complaints

By: Brittany Semadeni Email
By: Brittany Semadeni Email

(February 13, 2013)—In 2012 the Better Business Bureau received more than 8,000 complaints from residents about their apartments, according to the BBB.

Complaints regarding neglected repairs, incorrect billing and issues regarding security deposits were the most popular but can be mostly avoided, the BBB said.

According to the Texas Attorney General, tenants have a number of rights under Texas law, including peace, quiet, health, safety and security.

Tenants as well have certain responsibility under the law including paying rent in full and on time, property upkeep, giving notice of moving dates, and supplying a forwarding address after a move.

To reduce complications surrounding apartment living the BBB says residents should always check out the apartment with the BBB first, visit the complex before putting down a deposit, keep a signed copy of the lease and other paperwork, consider renter’s insurance, read the paperwork thoroughly, document your unit’s condition, ask for repairs in writing and always continue paying rent.

Refusing to pay rent could result in eviction and scar your credit report.

Visit the BBB website for more information.


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