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VA Apologizes For $100,000 Mix-Up At Temple College

TEMPLE (July 23, 2012)—A mix-up involving $100,000 intended for 50 veterans attending Temple College under the GI bill has been corrected, but it took a call to the chairman of a U.S. House committee to unsnarl the red tape.

The $100,000 from the Department of Veterans Affairs was supposed to have gone into the college accounts of the 50 veterans.

Instead, it ended up instead in the account of a student, who had tried to change his bank account information with the VA system.

The routing number for the student’s account was mistakenly assigned to Temple College, which meant that when the money was transferred, it went to the student instead of the college, Temple College Vice President Van Miller said.

The mix-up was discovered in March after student Danyel Alexander dropped several classes from her schedule.

Because of the change, she had to return more than $3,000 to the VA, but when she tried to do that, she discovered the college had no record of the funds in her account.

"The VA sent me letters confirming they sent the money successfully to Temple College and began to bill me. They took money out of my monthly stipend, so I went to the college and I was like guys I need this money," Alexander said.

Meanwhile the student to whose account the $100,000 was transferred was trying unsuccessfully to give the money back to the VA.

After learning of the problem earlier this month, News 10 contacted Rep. Jeff Miller, R-Fla., the chairman of the House Veterans’ Affairs Committee, about the mix-up.

The school was notified last week that the $100,000 had been transferred to the school’s account, clearing the way for the 50 students affected by the mix-up to settle their accounts.

Miller sent News 10 a statement Monday in which he said, said, "I still have questions about how all this happened in the first place, why the VA didn't immediately address the issue and what they plan to do to put safeguards in the system for the future."


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