WEST (May 3, 2013)--The Better Business Bureau has some tips for West residents looking to rebuild their homes and lives.
“Rebuilding after a tragedy like this is not an easy task,” local BBB CEO Carrie Hurt said.
In 2012, nearly 250 complaints were received by the local BBB office against general contractors.
Some complainants said the contractor did not return to the work site after collecting deposits or did not commit to promised guarantees.
The BBB offers advice to West residents in an effort to help prevent building-related complications.
They say residents should always check out the business first, compare costs and call for references.
Residents should also beware of high-pressure sales tactics and large upfront fees.
Another piece of advice says residents should review contracts thoroughly and verify the company’s insurance coverage.
Individuals that were affected by the event that don’t have insurance or enough to cover the losses may now qualify for assistance from the Federal Emergency Management Agency.
Funds could help individuals and families pay for temporary housing, medical expenses, property damage and transportation.
To register, call 1-800-621-3362.