Atmos Energy says it will not cut off service for customers affected by the pandemic

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DALLAS, Texas (KWTX) Atmos Energy on Tuesday announced it has temporarily suspended natural gas disconnections for customers who cannot pay their utility bill.

Atmos said it will "continue to maintain and operate critical natural gas infrastructure during the pandemic.”

"If you are experiencing financial hardship, we have protocols and services available to help you, including ongoing support programs such as Sharing the Warmth and Budget Billing," said Atmos.

The company is preparing for additional measures to ramp-up their services with plans in place to “suspend all non-emergency work to maintain the health and safety of our employees, customers, and communities.”