Texas officials warn of insurance phone ‘scam’

Published: Oct. 9, 2019 at 7:18 PM CDT
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Texas Department of Insurance officials Wednesday warned of what they’re calling a phone scam involving a group claiming to be the Consumer Insurance Association in which callers offer residents reduced auto insurance costs and ask about current coverage.”

“The caller may mention the names of well-known insurance companies, and the phone number may originate from any state. But Consumer Insurance Association is not a licensed insurance company or agency in Texas,” the Department of Insurance said in a press release.

The department advises residents who get such calls to ask for the caller’s Texas insurance license number and advises residents against providing such personal information as addresses, birth dates, Social Security numbers or bank account numbers.

“This could be an attempt to get you to reveal personal information for identity theft,” said Chris Davis, head of TDI’s Fraud Unit. ‘

“It’s always good to be cautious of anyone who calls when you haven’t asked for information. And never give out personal information when you haven’t verified who’s calling.”

Consumers can verify whether agents are licensed by calling the TDI Help Line at 1-800-252-3439.

Licensing information may also be checked online.

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