FORT HOOD, Texas (KWTX) Residents voiced concerns about post housing at a town hall meeting Thursday at Fort Hood.
One of the most common issues continues to be mold, leaving some families with health issues and having to relocate every few months.
According to Fort Hood, there are 15 displaced families and more than 1,000 work orders.
Fort Hood Family Housing recently launched an app that notifies military homeowners when help is on the way.
“The chain of command has been amazing and leadership has heard us,” said Army wife Emilee Brown.
“But a year of being displaced is unacceptable.”
Residents also expressed concern about lock changes without notification.
One Army wife said she was about to take down her Halloween decorations when she discovered she could only get into her home through the back door.
“On Friday my home was re-keyed without my knowledge or consent,” said Courtney Hamilton.
“I had to find that out while I was taking down Halloween decorations on Saturday night.”
Garrison Commander Col. Jason Wesbrock said he hears the families’ cries for help and is working to eliminate these problems as quickly as possible.
“We have seen some progress over the last 10 months, and we recognize we still have work to do,” he said.
“The chain of command for each soldier remains actively involved in the process and will continue to do so until every issue is resolved.”
The next town hall meeting is on March 19, 2020.