FORT HOOD, Texas (KWTX) A town hall was held on Fort Hood Tuesday to further address housing concerns from families living on post.
The first town hall was held in late February and part of ongoing effort across the Army to inform soldiers and their families of current policies and to make sure "obligations are being met to provide them safe and quality housing."
For the Chunn family, staying on-base is their only option. Shortly after moving in last year, they say problems started.
"Our house...the power goes off constantly. Our daughter can't get hot, if she does..she can stop breathing and it can kill her because she has brain cancer. It's suppose to be fully compliant, but it's not," Kimberly Chunn said.
Chunn requires a wheelchair after having surgery on her spine. She says mold is contributing to health issues and by speaking out during the town hall was about keeping her daughter alive.
"When your only housing option is full of mold, electrical issues and can cost your daughter her life, what's that saying to her?" Chunn said.
They weren't the only family wanting Fort Hood leaders to know they're still having issues with housing.
Sarah Kiernan says she believes mold has contributed to her son's problems. She told officials how her family has battled health problems.
"It's scary because our dangers were unseen. So, where we thought we were safest in our home and I had even begged one of his doctors to get him better because I am a nurse," Kiernan said.
Out of the 6,800 homes in family housing, Garrison Commander Col. Jason Wesbrock says these cases represent a small number.
"We've hired more people to help do the inspections and we check every single house. One hundred percent of those inspections are happening every time a soldier moves out and we transition the house to another soldier," Wesbrock said.
Other changes such as standardizing plans and training staff have all happened since February.
"I live on the post in Army housing, too. I've been a soldier for 31 years and soldiers and their family members matter to us...their chain of command and to me. So, we have the soldiers' best interest in mind and soon as we get an issue raised to us, we act on it to fix it," he said.
Soldiers and their families were encouraged to bring any housing issues to their chain of command.