Fort Hood announces changes to hospital visitor policy

Fort Hood Monday announced changes to access and visitor policies at its clinics and medical facilities. (Photo by Sam DeLeon/file)
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FORT HOOD, Texas (KWTX) Fort Hood Monday announced changes to access and visitor policies at Carl R. Darnall Army Medical Center as well as clinics and other medical facilities aimed at helping prevent the spread of COVID-19.

Any beneficiaries who think they may have symptoms of the virus, a cold or the flu should call their clinics before going to any of the post’s medical facilities.

During normal business hours, call (254) 288-8888. Outside business hours, call the Army Public Health Nursing 24-hour hotline at (254) 553-6612.

Beneficiaries and visitors who arrived at any screening point “and meet the clinical threshold for further evaluation will be directed to the Respiratory Illness Clinic for additional medical assessment and instructions,” the post said.

Post officials are urging patients to use virtual care options for routine appointments that don’t require face-to-face visits.

Secure messaging is available through the TRICARE online portal and telephone consultation through the patient appointment service at (254) 288-8888.

Web visits are also available through the TRICARE online portal, the post said.

Patients, accompanied by no more than one other person, arriving for non-emergency appointments should enter buildings through screening points at main entrances.

Those with medical emergencies should report to the emergency room.

Effective immediately, inpatient visitation is limited to one person at a time who must be at least 16.

“For outpatient clinic appointments, beneficiaries are limited to one support companion age 16 years or older,” the post said.

All visitors will be screened before entering clinical aras.


Army COVID-19 information line 1.800.984.8523
Nurse Advice line at 1.800. TRICARE (874.2273); Option 1.
Centers for Disease Control and Prevention hotline at 1.800.CDC.INFO (800.232.4636)CRDAMC APHN hotline 254.553.6612.Beneficiaries needing care should call the TRICARE appointment line at 254.288.8888 or 1.800.305.6421 or online at (https://www.tricareonline.comAdditional.)
Information on preventive measures can be found on the (CRDAMC website.)