BELTON, Texas (KWTX) The next time you order a package from UPS, it could be delivered by someone driving a vehicle other than the usual brown truck.
With the increase in shipping this holiday season, some workers are using their personal vehicles or rental trucks to deliver packages.
“Almost 50 rental trucks that are either from Penske or Budget, right now that we are using. We have regular/full-time UPS drivers operating some of those and some seasonal drivers. And then we also have around 13 personal vehicle drivers and they are hired by UPS seasonally," said Wayne Ptaszek, on-road supervisor at UPS's Belton facility.
At the Belton facility, more than 37,000 packages were delivered in one day last month.
The demand has led to more seasonal drivers -- who in return -- are driving their own vehicles. That is a cause for concern.
“We’ve had drivers greeted by shotguns and drivers greeted by handguns because people are not expecting them to be showing up at 8 o’clock at night when all they’re trying to do is deliver a package," Ptaszek said.
As a customer, what can you do? Ptaszek recommends to track your package and sign up for notifications when your package has been delivered.
”It’s not going to be the UPS guy you’ve been seeing for the last five or maybe 10, 20 years coming to your house for Christmas time. There is a good chance it’s going to be a seasonal helper that maybe pulling up in their Chevrolet instead of a brown UPS truck," he added.
The seasonal period runs through the beginning of January.